West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,551 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Phlebotomy Service
8th May 2024


Wonderful service. Very helpful and professional

Suggested improvements
More staff needed on blood testing I suspect to meet demand.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
8th May 2024


Answered all my questions with clear answers showed X-ray and explained clearly felt treatment was to highest standard thank you so

Suggested improvements
All good

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


All about the physiotherapist.

Suggested improvements
Private consultation rooms.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


Nothing better in my experience. Taken on time, physio very engaged and answered all questions fully. Extremely pleasant and helpful, never felt rushed. Above all else was very encouraging in staying positive in the short term.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


The physio explained my knee injury to me with an actual replica of a knee , this was the best information and visual since I had my injury over a year ago. She was friendly and informative, the reception staff where also friendly and the wait short . The signage in the hospital easy to follow

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


Very thorough in asking details and giving very helpful advice. Felt very confident in the way I was treated

Suggested improvements
Everything was just perfect in dealing with me.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
7th May 2024


Not local to were I live

Suggested improvements
Have a clinic nearer home

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


Was given lots of useful advice and exercises!

Suggested improvements
More seating in waiting room

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024



Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
7th May 2024


My physiotherapist was [name removed], introduced himself when he came out to get me, made me feel welcome, put me at ease, kept me informed as to what I could expect, how my symptoms would be managed, together we completed some tests, asked if I had questions, advised how and when to complete the prescribed stretching exercises.

Suggested improvements
Cup of tea at the end would be nice :-)

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez